Undoubtedly, Arlo cameras are some of the best home security cameras out there. And some of the recent models are better than most other security cameras.
However, it seems like Arlo is going to face a setback. It has intimated to its customers that two legacy cameras will soon hit the end of their service lives.
That said, the cameras that Arlo is discontinuing the support are not even that old. So, this step of stopping the support doesn’t make much sense.
The company did not even give any detailed explanation regarding the support drop. Instead, the customers received an email stating that Arlo Gen 3 and 1st Gen Arlo Pro will not have support from the brand in the upcoming days.
So, if you own either of those two Arlo cameras, you will soon miss out on some of the crucial features. That includes the 7-day cloud storage backup and email notifications.
Arlo has also completely stopped the production of Arlo Pro and Arlo Gen 3. And if you have yet to subscribe to Arlo Secure, the mentioned Arlo cameras will not be able to store videos online anymore.
Even if you have Arlo Secure, they will not offer you the new cloud features that the brand will launch. Wondering what you can use them for?
Well, they will not be completely useless. You can still use the older Arlo cameras for live-streaming videos and getting motion alerts.
And when you combine the base station, it will be possible to get local storage backup. Nevertheless, this move from Arlo is not something we expected from a home security system.
These devices are typically expected for long-term use. And no matter what, the two Arlo cameras are nowhere near the end-of-life period.
To give you a perspective, the Arlo Pro and Arlo Gen 3 are 6 and 8 years old. Basically, Arlo wants the customers to switch to newer models.
But will the customers stick with Arlo after abruptly stopping support for two of the most common models?
Now, if that is not bad enough, more Arlo cameras are expected to face the same fate. According to the End of Life Policy of Arlo, the Arlo Baby, Pro 2, Q+, Q, Lights, and Audio Doorbell are all about to fall out of support in the upcoming January 1, 2024.
And as you can expect, many Arlo users are looking better ecosystem than Arlo. And if you are in the same boat, you don’t have much to worry about. There are many options out there.
Slava is a man of mystery and no-one seems to know exactly where he is at any point in time. When he isn't enjoying writing about all things audio and technical he can be found researching his next project of interest. The man never rests.